Module Directory

 

Module Description

 
 
Module Name
Module Code
Lecture Hrs
Practical Hrs
Credits
Quality Principles and Practice
MGT2080Y(3)
3
0
6

Description
Evolution of Quality, Principles of Total Quality Management. Quality Culture. Management Functions for Quality - Planning, Organisation, Leading and Controlling. National Quality Award - Malcolm Baldrige Framework. Quality Management Systems: ISO 9000. Quality tools and Techniques for Process Improvement. Quality Control Circles. HRD for Quality. Benchmarking Process. Cost of Quality - PAF model. Quality Issues in the Mauritian Context.
Faculty Department
FACULTY OF LAW AND MANAGEMENT Department of Management
Contact Details
Administrative assistant: TASLIMA BOODHUN-JHUMKA
Telephone: 4037400
Email: t.boodhun@uom.ac.mu
 

 

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