| Introduction to Tourism; The relationship between tourism, leisure and recreation, The tourism system, Tourism through the ages, Tourism markets, Understanding tourist behaviour, Tourism distribution systems, Destinations, The tourism product, Introduction to tourism impacts and planning, Role of public/private sector organisations, The future of tourism, Accommodation operation and management, accommodation sector in the tourism industry, Responsibilities & management skills of a hotel GM, Revenue management: forecasts, occupancy. Hotel sales: by product, by market, by source. Accommodation departments: Front office, housekeeping, F&B, Maintenance, Safety & security. Hotel franchise and start up. Managing in the global accommodation industry. |
Administrative assistant: TASLIMA BOODHUN-JHUMKA
Telephone: 4037400
Email: t.boodhun@uom.ac.mu |
