| Overview of Communication in business communication and organizational business effectiveness; Formal and informal communication systems, intercultural communications, Profiles of diverse cultures, effective of business writing, Employment-Process Communication - Cover letter, resumé, follow-up, interviewing and listening skills; Art of negotiating. Preparing for a negotiation. Managing conflicts. Telephoning and Secretarial barrier. Presentation techniques ,culture and negotiating skills. Using visual aids. Cross-Cultural understanding, culture and negotiation. Making meetings effective |
Administrative assistant: TASLIMA BOODHUN-JHUMKA
Telephone: 4037400
Email: t.boodhun@uom.ac.mu |
